Hansa Research, the largest Indian consumer insights company has been conferred with the Best Customer Experience (CX) Consultant / Service Provider award at The Customer Fest Show India Awards 2020 which took place on February 5th at Taj Lands-end Mumbai.
Hansa Research is a part of the R K SWAMY | HANSA companies, undertaking engagements with clients across 77 countries.
Hansa Research has an array of proprietary solutions and an amalgamation of a unique set of passionate & competent researchers, with a vast repository of knowledge and expertise across industry verticals. In recent times, Hansa Research has emphasized a greater focus on effectively managing consumer/ customer experience for clients by partnering and helping them measure and then convert insights into decisive and measurable action.
Speaking at the awards ceremony, Praveen Nijhara, CEO, Hansa Research said, “We understand and place a huge premium on customer intelligence. In the last few years, we have tried to impress upon our clients, how customer experience (CX) can be turned into a tangible advantage in creating a massive differentiator across the board. This award only ratifies the trust our clientele have in our ability to deliver value to their businesses and help overcome challenges for them through research and insight.”