COVID-19 pandemic putting a spotlight on consumers’ healthcare behavior, according to a new healthinsurance.com national survey of 1,000 U.S. adults.
HEALTH INSURANCE & COVID-19
The pandemic is not only influencing what kind of health insurance many Americans have, but how they are using healthcare services. 48% say the pandemic has changed the way they use healthcare, with an additional 47% saying they have used telemedicine during the pandemic. That’s a 422% increase from the 9% that reported using telemedicine back in March. As open enrollment closes, 38% say have changed their insurance plan. In fact, 20% are increasing their coverage in response to the virus.
- 38% utilized the open enrollment period to change their health insurance plan
- 20% increased their health insurance coverage due to COVID-19
- 24% have or know someone who lost their health insurance during COVID-19
- 42% don’t know what health insurance options are available to them should they become unemployed
- 48% say COVID-19 has changed the way they use healthcare services
- 47% have used telemedicine during the pandemic
COVID-19 IMPACT ON FAMILY & HOLIDAYS
While 48% admit the virus has caused tension in their family, 65% still plan to spend Christmas in person with family this year. But there’s one thing almost everyone can agree on: 89% are looking forward to saying goodbye to 2020 come December 31st.
- 48% say COVID-19 has caused tension in their family
- 65% will spend Christmas in person with their family this year
- 23% has had a family member request getting tested for COVID-19 before seeing them
- 78% are not taking a winter vacation this year
- 60% are not traveling this holiday season
- 35% will travel by car this holiday season
- 89% are looking forward to New Year’s Eve and saying goodbye to 2020
Many Americans are concerned about unexpected medical costs. In fact, 35% are worried about contracting the virus because of treatment costs. An additional 54% say they don’t have enough money saved to cover costs if they were to get sick.
- 35% are you afraid of contracting COVID-19 due to cost of treatment
- 54% don’t have enough money saved to cover medical bills should they contract COVID-19
- 45% are struggling to pay their monthly bills
A COVID-19 vaccine has been approved, but many are still skeptical about its impact. 56% say they’ll still worry about COVID-19 even after the vaccine is made available. Another 52% say it will still be a year or more before life returns to “normal.”
- 56% will still worry about COVID-19 even after a vaccine comes to market
- 36% think the concern about COVID-19 is over-exaggerated
- 52% think it will take a year or more for life to return to “normal”
- 43% think the COVID-19 vaccine should be mandatory for everyone
- 93% think the COVID-19 vaccine should be free for everyone